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TECHNICAL SUPPORT SERVICES

Technical support that meets your needs 24 hours a day, 7 days a week with a tqnia company, the best application programming companies, website design, and online stores

We at Tqnia Company are proud to provide exceptional technical support services that meet your needs 24 hours a day, 7 days a week. Our team is distinguished by its professionalism and extensive experience in the field of designing and developing online stores, as we strive to provide effective and sustainable solutions to our customers. We offer you an advanced and easy-to-use control panel that enables you to manage your online store easily and effectively.

SAR100.00

Installing scripts

It is considered one of the most important services needed by website owners and technology companies. These services include providing the necessary support to install and prepare scripts on servers correctly and safely. The specialized technical support team undertakes the task of following up the process from beginning to end, starting with downloading the script, through adjusting the necessary settings, all the way to ensuring that it works efficiently and without problems. In addition, technical support is provided to solve any problems that may arise after installation, whether related to compatibility with other software or system updates. These services rely on the use of modern tools and technologies to ensure speed and efficiency of performance, which helps save customers time and effort.

SAR50.00

Installing add-ons

It is an essential part of the experience for users and website owners. These services allow users to add new features and improve the functionality of their sites easily and safely. The specialized technical support team installs the add-ons and adjusts their settings to ensure their compatibility with the current system. The team also tests the additions after installation to ensure they work properly and are free of problems. In addition, support is provided to resolve any technical issues that may arise as a result of the installation, ensuring continuity and smooth operation of the site. These services contribute to improving website performance and meeting customer needs more effectively.

SAR250.00

Manual scanning and virus cleaning

They are necessary to maintain the security and integrity of systems and websites. The technical team is distinguished by experience in detecting viruses and malware that may infiltrate the system, using advanced techniques and tools for careful manual examination. After detecting threats, the team removes the viruses and cleans the system thoroughly to ensure no harmful traces are left behind. Tips and recommendations are also provided to enhance cybersecurity and avoid future threats. These services ensure the protection of sensitive data and information, providing reassurance to customers and ensuring efficient and secure business continuity.

SAR250.00

Protection and filling gaps

Security and vulnerability technical support services are essential to ensuring the safety and security of systems and data in modern business environments. These services include continuous monitoring and periodic evaluation of systems and programs to early detect security vulnerabilities and correct them before they are exploited. Technical support also includes implementing appropriate prevention and security measures, including periodic security updates and integration of security tools such as firewalls and intrusion detection systems.

SAR300.00

Initialization and archiving

Configuration and archiving technical support services are essential for organizations seeking to manage their data efficiently and securely. These services include regular configuration of systems and software to ensure stable and efficient performance without unexpected downtime. It also includes periodic archiving of important data and files to keep them organized and easily accessible in the future. These services also provide ongoing technical support to update archiving and configuration methods in line with the latest technological developments and security requirements. In addition, the company’s employees are trained to use the necessary tools for proper formatting and archiving, which contributes to improving work efficiency and reducing costs resulting from data management.

SAR350.00

Handling resource consumption

These services include periodic monitoring and analysis of resource consumption such as power, memory and bandwidth, with the aim of identifying and controlling unwarranted increases before they affect system performance. Technical support also includes continuous improvements to regulate resource usage, including implementing software and systems updates to increase their efficiency and reduce excessive resource consumption. Services also include ongoing training for employees to use new tools and technologies that reduce resource consumption without affecting performance or compatibility. Thanks to these efforts, organizations are able to improve resource efficiency and reduce operating costs, which contributes to improving the user experience and enhancing the environmental sustainability of their technology operations.

SAR6.67

SSL Security Certificate

Nozom Company cooperates with leading providers in the field of digital security to provide high-quality SSL certificates that guarantee the protection of sent and received data with strong encryption. These certificates provide an additional layer of protection by confirming server identity and encrypting communications, protecting users from data breaches and fraud. In addition, Nozom provides outstanding technical support for installing and managing SSL certificates, including regularly renewing and updating certificates to ensure long-term communications integrity. The use of SSL certificates by Nozom Company enhances user confidence and contributes to enhancing the company’s reputation as a reliable provider in the field of protecting personal and commercial data on the Internet.

SAR500.00

Merge databases

Database consolidation involves the processes of standardizing data structures and processing redundant data, ensuring the accuracy and continuity of stored information. Services related to database consolidation also include analyzing data to extract added value and implementing publishing and distribution strategies to make the most of consolidated data. In addition, it requires database coordination with strict security standards to protect sensitive data and valuable business information from cyber threats.

SAR350

Protection from DDoS attacks 100 GB

Protecting networks from 100 Gbps DDoS attacks is crucial for Nozom, as these challenges require highly advanced strategies. Thanks to recent technological innovations, Nozom Company is working to integrate multiple protection systems to reduce the effects of malicious attacks on the stability of its services. This includes the use of advanced threat detection systems and advanced firewalls, which are powered by artificial intelligence technologies to identify abnormal patterns and respond to them immediately. Zozom Company is committed to ensuring continuity of services to its customers while maintaining speed and efficiency of performance in all circumstances, making it the ideal partner in the field of digital security and technical stability.

SAR200.00

Protection from DDoS attacks 50 GB

Protecting networks from 50 Gbps DDoS attacks is crucial for Nozom, as these challenges require highly advanced strategies. Thanks to recent technological innovations, Nozom Company is working to integrate multiple protection systems to reduce the effects of malicious attacks on the stability of its services. This includes the use of advanced threat detection systems and advanced firewalls, which are powered by artificial intelligence technologies to identify abnormal patterns and respond to them immediately. Nozom Company is committed to ensuring continuity of services to its customers while maintaining speed and efficiency of performance in all circumstances, making it the ideal partner in the field of digital security and technical stability.

SAR500.00

Integrated Technical Support

Integrated technical support is one of the most important pillars of Nozom Company’s services, as the company strives to ensure a hassle-free customer experience. The technical support team is distinguished by its efficiency and professionalism, while providing quick and effective solutions to various technical problems. This includes quickly responding to inquiries and helping to diagnose and resolve problems, in addition to providing periodic updates to systems and programs to ensure continued effective performance. Integrated technical support reflects Nozom’s commitment to providing the best level of service to its customers, making it the ideal partner in the journey of technological success.

SAR250

Integrated Server Management

Integrated technical support is one of the most important pillars of Nozom Company’s services, as the company strives to ensure a hassle-free customer experience. The technical support team is distinguished by its efficiency and professionalism, while providing quick and effective solutions to various technical problems. This includes quickly responding to inquiries and helping to diagnose and resolve problems, in addition to providing periodic updates to systems and programs to ensure continued effective performance. Integrated technical support reflects Nozom’s commitment to providing the best level of service to its customers, making it the ideal partner in the journey of technological success.

Achieve goals you once thought were impossible.

We know where your customers are located and we reach them with attractive marketing campaigns.

Secure and stabilize systems.

24-hour technical support.

15 years of support experience.

Advanced communication technologies.

Proficient security strategy.

High security and continuous support.